A:
This page should help you.
http://www.basspro.com/webapp/wcs/s...Returns -
Bass Pro Shops offers a "no hassle" return policy. If the item was purchased through the catalog or online, you may return it to us within 30 days of purchase. After 30 days from the purchase date, all returns will be accepted on an inspection basis only. All electronics and non-Bass Pro brand rods and reels that are covered by the manufacturer's warranty should be returned to the manufacturer after 30 days. Redhead, Rocky and Danner boots have a one (1) year warranty, while most other boots and shoes have a 60 day money-back guarantee (with proof of purchase from Bass Pro Shops). We can not accept the return of boots that are older than one (1) year. Items not covered by the manufacturer's warranty may be returned (with proof of purchase) on an inspection basis only. All Bass Pro Shops brand rods have a one-year warranty. Note: Merchandise covered by manufacturer's warranty must be sent directly to the manufacturer for replacement or repair. For more warranty information, please click here.
Included with each order is an invoice with return instructions located on the back. For your convenience, a preprinted (not prepaid) address label is also included. If you have the invoice, please fill out the back of the form in entirety, place the return label on the package and return via USPS insured with delivery confirmation. If you receive damaged or defective merchandise, or merchandise not on your packing slip, we will reimburse USPS ground shipping costs. Please include a copy of the receipt for the return shipping costs with the return form. Merchandise should not be shipped COD or via air. Please be aware that some stores who provide shipping and packing services charge extra for these services and those charges will not be reimbursed.
If you do not have the invoice, you may print a return form by clicking here. Please include your order number, name, address and daytime phone number. Also include a brief letter explaining why you are returning the item and whether you would like a refund or an exchange for another item.
Send by the carrier of your choice to:
Bass Pro Shops Customer Returns
2300 E. Turner Street, Suite R
Springfield, MO 65898