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International Orders
  • Please confirm the items you received are what you ordered.
  • If you are not completely satisfied with your purchase, please return it to us within 90 days.
  • We will accept items returned after 90 days on an inspection basis.
  • Merchandise covered by a manufacturer’s warranty must be sent directly to the manufacturer for replacement or repair.
  • Easy return instructions are enclosed with your order.
  • Please complete the return form found on the back of your invoice or click here to print a form.
  • Package the item(s) securely in the original shipping carton, apply the pre-addressed label found on your invoice, ship package prepaid and insured to the address listed below. Do not return by air shipment. We will not accept COD packages. For additional questions, please call 1-800-227-7776.

Bass Pro Shops
c/o Customer Returns
2300 E Turner Street, Suite R
Springfield, MO 65898 USA

Exchanges and Refunds

  • Items returned with a receipt will be refunded at the original purchase price in the original method of payment used on the order.
  • Items returned without a receipt will be processed at the lowest sale price. Items may be exchanged for another product or will be refunded in the form of a Bass Pro Shops gift card.
  • If replacing your item, regular shipping charges, duty, and taxes will apply.
  • We will not refund shipping and handling charges unless an error occurred in processing by Bass Pro Shops.  Shipping and handling includes consumption tax, custom fees, and shipping charges on orders shipped express air.  These fees are the responsibility of the customer upon delivery.
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