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Returns
  • Please confirm the items you received are what you ordered.
  • If you are not completely satisfied with your purchase, please return it to us within 90 days.
  • We will accept items returned after 90 days on an inspection basis.
  • Merchandise covered by a manufacturer’s warranty must be sent directly to the manufacturer for replacement or repair.
  • Easy return instructions are enclosed with your order.
  • Please complete the return form found on the back of your invoice or click here to print a form.
  • Package the item(s) securely in the original shipping carton, apply the pre-addressed label found on your invoice, ship package prepaid and insured to the address listed below. Do not return by air shipment. We will not accept COD packages. For additional questions, please call 1–800–227–7776.

Bass Pro Shops
Russell A Farrow
6220 Westar Drive
LaSalle ON N9J 0B5 CAN


Exchanges and Refunds

  • Items returned with a receipt will be refunded at the original purchase price in the original method of payment used on the order.
  • Items returned without a receipt will be processed at the lowest sale price. Items may be exchanged for another product or will be refunded in the form of a Bass Pro Shops gift card.
  • If replacing your item, regular shipping charges, duty, and taxes will apply.
  • We will not refund shipping and handling charges unless an error occurred in processing.
  • Bass Pro, LLC is an approved CREDITS participant with the Canada Border Services Agency (CBSA). By ordering goods from Bass Pro, LLC, I hereby authorize (Russell A. farrow Ltd.) an approved customs broker in CREDITS, to act as my agent, and to transact business with the CBSA to obtain release of my merchandise, account for duties and taxes, return merchandise to Bass Pro, LLC, and electronically submit refund claims on my behalf. Under the CREDITS program, I understand that the CBSA will send any refund of duties and taxes that were paid on the returned merchandise to the customs broker, and that I will obtain the refund directly from Bass Pro, LLC. Further, I also authorize (Russell A. Farrow Ltd.) to forward any refund issued by the CBSA in my name, so that Bass Pro, LLC can be reimbursed.
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