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   WASHINGTON (Tacoma)

Hunting Department Sales Associate (Part-time) WASHINGTON (Tacoma)
Position summary:

Performs various Selling / Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance and direction to customers.

Knowledge of hunting (Firearm and Archery) merchandising is a plus.

Position responsibilities :

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers Insure a pleasant and productive shopping experience for all customers

Demonstrate product to customers

Replenish product on shelves as required per Merchandising guidelines

Remains Product “expert” through ongoing product knowledge training

Knowledgeable of advertised sales; maintain pricing and signing

Assist with "Seasonal" floor merchandise moves

Restock merchandise as required

Other duties, assignments and responsibilities as needed

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Service Technician WASHINGTON (Tacoma)
Position will perform service and warranty repairs on boats, motors and trailers, in addition to installing accessory items as needed. Work is performed both inside and outside. Service Techs are required to attend technical training to improve proficiency and quality of work and to maintain knowledge of current techniques for painting, decal application and fiberglass repairs. Ability to perform heavy lifting, up to and in excess of 50 pounds is required. Must have own tools. Experience with marine service and warranty repairs is required.

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Special Events Associate WASHINGTON (Tacoma)
Position summary:

Helps coordinate and implement special events in the store. Serves as the liaison between the Store & Local Organizations & Affinity Groups

Position responsibilities:

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers

Assists with the execution of all major Promotional events

Coordinates "in-house" outdoor skills workshop program

Coordinates external and internal Public Relations activities

Communicates all Store “events” timely & appropriately and works with Management to insure proper staffing

Fosters goodwill for the BPS “Brand” in the local community

Maintains strong relationships with local chapters of conservation organizations and affinity groups

Submits timely information for tabs, website pages, signage, ROP, etc. to Marketing

Other duties, assignments and responsibilities as needed

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Detailer (Part-time) WASHINGTON (Tacoma)
Position is responsible for washing, cleaning, waxing and vacuuming interiors of customer, display and stock boats. Additional responsibilities include ensuring all components are in proper working order, inspecting boat's overall condition so that it will be acceptable to the customer and verifying all purchased accessories have been installed as per the buyer's order. The Detailer will also start and run the motor. Detailing work is done in a wash bay, which is not air-conditioned.

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Team Leader - Front End WASHINGTON (Tacoma)
Full-time position

Position summary:

Under the supervision of the Department Manager gives daily direction to the associates in one of the Departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking and customer service activities.

Position responsibilities:

Supports Management in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals

Provide daily direction to the associates within the Department

Prepare To-do / Task lists

Execute all Merchandising directives... i.e. “Top 25 list”, “Extreme Savings” items, etc. & maintain all planograms as set by the Corporate Office.

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers

Assist Management to staff the Department with “service” oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with Department Manager and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment

Resolves customer and associate opportunities.

Assists with: coordination of all “Special Events”; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all advertised items

Assists the Department Manager in carrying out Supervisory responsibilities in accordance with the Company’s policies and applicable laws, including: interviewing; training; planning; assigning and directing work; measuring and evaluating performance; addressing complaints and resolving problems; maintaining a positive, harassment free working environment for all associates

Other duties, assignments and responsibilities as needed.

Must have open availability and strong knowledge of footwear merchandising.

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Boat Service Manager WASHINGTON (Tacoma)
Position is responsible for managing the Service, Parts and Rigging operations of the boat department housed inside Bass Pro Shops. Specific duties include scheduling and assigning all rigging, warranty and service work orders; maintaining and constantly striving to increase employee productivity; delivering outstanding customer service by ensuring work orders are completed to the customer's satisfaction on a timely basis; sourcing, hiring, training and scheduling Service personnel; achieving monthly Service and Parts financial objectives by monitoring and analyzing all expenses, sales cost of goods, receivables, parts inventory levels, Internal billings and warranty claims submitted / received; and maintaining a safe, clean and secure work environment. Requirements include 3-5 years previous service management experience, preferably within the marine or auto industry, data entry and outstanding communication skills, a solid record of accomplishments and the ability to manage multiple tasks simultaneously. Experience with IDS software package is a plus.

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