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   ALASKA (Anchorage)

Operations Manager ALASKA (Anchorage)
Position summary:
Assists General Manager in the management of store operations to ensure financial efficiency, inventory control, customer service, Associate morale and other duties as assigned.

Position responsibilities:

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. Responsible for collecting “secret shopper” information, customer surveys, “How Are We Doing” forms and summarizing results for the GM and Associates.

Resolves customer and associate issues

Directly supervises the Receiving, Customer Service and Maintenance Managers

Ensures the Departments are staffed with “service” oriented associates; participates in interviewing and selection, coordinates training, prepares / approves performance appraisals, recommends merit / promotional increases, prepares weekly work schedules, coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment

Opens and Closes the Store. Assumes responsibility for the entire store when the General Manager is out of the building.

Executes new Corporate Operating initiatives.

Meets or exceeds all financial plans as set by the Company.

Controls Company assets and financial efficiency by auditing reports, journals, physical inventory and procedures to ensure system integrity; monitors and controls cash management; controls Stores Operating & Loss account.

Provides financial results / performance to the General Manager through several reports

Develops & executes all Sales / Payroll plans as directed by the Company

Executes and communicates all Operating procedures in the Store.

Maintains building facility and all equipment and controls safety in the store.

Carries out Supervisory responsibilities in accordance with the Company’s policies and applicable laws, including: interviewing, hiring & training, planning, assigning and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems.

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Service Technician ALASKA (Anchorage)
Position will perform service and warranty repairs on boats, motors and trailers, in addition to installing accessory items as needed. Work is performed both inside and outside. Service Techs are required to attend technical training to improve proficiency and quality of work and to maintain knowledge of current techniques for painting, decal application and fiberglass repairs. Ability to perform heavy lifting, up to and in excess of 50 pounds is required. Must have own tools. Experience with marine service and warranty repairs is required.

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Santa's Wonderland ALASKA (Anchorage)
Need extra money for the holidays?

We are currently looking for enthusiastic, customer service oriented individuals to work for the holidays. Previous retail experience is a plus. These temporary positions will require evening, weekend and holiday availability.

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