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   MICHIGAN (Auburn Hills)

Credit Card Sales (Part-time) MICHIGAN (Auburn Hills)
Position summary:

Represents and promotes the Bass Pro Shops Credit Card. Performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.

Position responsibilities:

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers

Greet all customers as they enter the store in a friendly and outgoing manner

Ask each customer if they would like to apply for the BPS credit card in a professional, friendly and unobtrusive manner

Detailed knowledge of the terms and conditions of the card / program

Assist customer with completion of the BPS credit card application

Call in applications promptly

Notify customers that were declined in a courteous and professional manner; always maintaining confidentiality and the customer’s self esteem

Other duties, assignments and responsibilities as needed.

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Team Leader - Maintenance Department MICHIGAN (Auburn Hills)
Full Time Position

Position Summary:

Under the supervision of the Group Sales or Department Manager gives daily direction to the associates in one of the Departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking and customer service activities.

Completes work order service requests in support of store operations. Performs preventive maintenance, and over sees service contractors delivery of routine maintenance (housekeeping, landscape maintenance, pest control, etc.). Must possess broad skills in various building trades (I.E. plumbing, carpentry, electrical, mechanical, etc.) and broad mechanical aptitude. Duties include building and equipment repair and installation, and project work relating to store sales initiatives. Additionally, this position is responsible to support corporate facility maintenance, energy conservation, and waste management programs.

Position Responsibilities:

Electrical repair; lamp changing, light fixture repair/installation, diagnostic capability.

Plumbing repair; pump and fixture installations/replacements/repair, drain cleaning, diagnostic capability

Heating, ventilating, and air conditioning; basic understanding of commercial equipment operation and maintenance procedures

Basic mechanical repair on tractors, forklifts, order pickers, pallet jacks, and other equipment as required

Basic building repair; painting, wall repair, minor carpentry, floor repair, etc.

Perform periodic building operation “tune up” to ensure energy conservation and waste management efforts at the store level are consistent with over all corporate facility programs

This position is expected to remain flexible in work scheduling to meet changing store objectives

Performs other duties as required

Other duties, assignments and responsibilities as needed



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