Frequently Asked Questions
What are the customer benefits of uniting these companies?
This is an opportunity to create a "best of the best" shopping experience for all outdoor enthusiasts. It means more selection as we are bringing together the best in fishing with Bass Pro Shops, the best in Hunting with Cabelas and the best in boating with Tracker boats. It also means continuing to strive for expert service and delivering outstanding value. In general, we plan to retain and grow everything customers love about both brands. As a bonus, we also plan to be a powerful unified voice for conservation and become a stronger activist for the outdoors and sportsmen's rights.
Will the company's name change?
We will continue celebrating and promoting both the Bass Pro Shops and Cabela's brands as we bring our two great companies together.
Will Bass Pro Shops gift cards be honored at Cabela's locations and vice versa?
Customers can exchange a Bass Pro Shops gift card to a Cabela's gift card for an equal amount and vice versa. Gift cards are exchanged at the customer service counter in either store or by contacting our online customer service centers. To exchange a Cabela's gift card that you would like to use at Bass Pro Shops, call 1-800-211-6440 to have it exchanged. To exchange a Bass Pro Shops gift card that you would like to use at Cabela's, call 1-800-237-4444 to have it exchanged. We are working to improve this process moving forward.
Will I be able to return Cabela's purchases to Bass Pro Shops locations and vice versa?
Yes, Cabela's purchases can be returned to our customer service counters at Bass Pro Shops and vice versa or by contacting our online customer service centers.
Will existing exclusive brands and products still be available at Bass Pro Shops and Cabela's?
Bass Pro Shops and Cabela's have strong national proprietary brands in several categories. Our goal is to continue developing and growing our brands to ensure we provide the same exceptional quality, service and value that customers have come to know and trust from Bass Pro Shops and Cabela's exclusive products.
Will Cabela's CLUB Visa cardholders earn points at Bass Pro Shops locations?
Yes, Cabela's CLUB Visa holders will earn 1% back on all purchases made at Bass Pro Shops and all locations that accept Visa. In addition, Cabela's CLUB Visa members will still earn 2%, 3% or 5% back on qualifying purchases at all Cabela's locations, earning points for free gear and incredible outdoor experiences. We are working on solutions to better connect the programs.
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Will Bass Pro Shops Outdoor Rewards Mastercard cardholders earn points at Cabela's locations?
Yes, Bass Pro Shops Outdoor Rewards Mastercard holders will earn 1% back on all purchases made at Cabela's and all locations that accept Mastercard. In addition, you will still earn 3% or 5% back on qualifying purchases at all Bass Pro Shops locations, earning points for free gear and unique experiences. We are working on solutions to better connect the programs.