Masterbuilt Sportsman Elite 40" Electric Smokehouse with Viewing Window
Glass Leaked Grease and is a Poor Insulator
I would not recommend this smoker because the window is pointless it clouds up the first 5 min of smoking and after you smoke two times the smoke on the window is so heavy you can't wipe it clean. If you plan to smoke in the winter it will be harder to maintain the temperature because the glass releases a lot of heat. Also the window that I had just leaked grease even after smoking multiple times. The grease puddle was about 2 feet big.
I bought this smoker on 6/2/13 when i unpacked the smoker it was missing the screws and two pans. I called up Masterbuilt and they said I was missing the hardware kit so they sent me the kit which I received on 6/7/13. When I assembled the smoker I noticed there was a bracket missing screws so I called up again and sent them photos. This time they waited till the 13th and said just exchange it where you bought it. I would of hoped they would just mail me a new smoker and pickup the bad smoker since I had to wait so long for their responses and I don't have a truck to hull back and forth.
If you look at the picture you can see how dark the window is and this is after I scrubbed it for 20 min you can also see all of the grease the window leaked out this did not leak from the bottom at all.
June 13, 2013
Just bought this last night. Took 20 minutes to get it together...most of that was due to packaging (very well done). Fired her up at 0500 hrs to do the break in and worked like a dream. Put in some Deer jerky to smoke and dry for 6 hours at 180 degrees F and WOW...tastes fabulous. With the set up inside for collecting the moisture it was easy to clean. Bought the Jerky racks and they fit perfectly on the supplied racks. Got it on sale in Canada for $369.00 CND! Highly recommended.
November 8, 2014
Bad Experience with this product.
I had a bad experience with this product. After looking for smokers for a couple weeks, I decided to purchase this Masterbuilt 40". Got the unit home, followed the assembly instructions line by line. Very disappointed the unit would not power up. I then followed the trouble-shooting section of the owner's manual (Power outlet in my home was working properly). Got to the section were I was instructed to call Masterbuilt customer service. Sadly, that phone number lead to a message telling me there is no customer service on the weekends, call back later. Today, I called the same phone number and I was automatically transferred to a voice mail. (Not what one expects in this age of global competition). Finally got a chance to talk with a friendly lady, who asked me if I disassembled the controller panel and checked for loose wires. (WHAT!). These type of things should be done at Masterbuilts manufactuing facility. I paid $430.00 for a smoker, it should work out of the box.
August 27, 2012
Needs some work
Got this for Christmas . It heats n stuff
The temp probe reads 40deg high ,the temp drops 20 +deg between heat cycles but that temp reading is only 5 deg low of real temp. Recovery time is fair not great if it only bounced 10 deg I'd be happy but 20 is too much
I checked this by inserting 2 BBQ thermometers and one calibrated through the vent hole n tying them together (I have access to a calibrated thermo)
The three read with in 3 deg .the prob that is in the smoker is 40deg high
Also to note this was in a 70 deg room so not out in the cold
On the good side it makes nice clean smoke n looks good grates are nice
So don't trust the temp probe adjust for temp offset n it'll be just ok
Me I'm wiring better temp probes in both the heat and meat sensors cuz I'm stuck with this thing
December 27, 2013